Firstly we’d like to thank everybody who read and took part in our April Customer feedback survey. We love your honesty, you’re our most important critics and we really value your opinions. We really appreciated you telling us what we do really well amd where we could make improvements. Here are our answers to the key questions you raised in the survey, so you can feel 100% confident in designing and ordering your Upper Street shoes.

1. Can I see more photos of shoes?

We love showing off the shoes that you’ve made; all your designs inspire us and hopefully inspire others too! We’re looking at adding a photo gallery of shoes onto the website, but in the meantime here are all the places where you can see photos of Upper Street shoes:

• Shoe Styles – A gallery of our 8 core shoe styles with photos of each heel height
• Facebook Albums – View our photo albums of beautiful shoe designs for ideas and inspiration
• Our wedding shoes – beautiful personalised shoes for your special day
• Our ballet flats – photos of our beautiful ballet flat styles
• Customer Shoe of the Week – find out which shoe has got us talking this week
• Upper Street on Pinterest – Look at our boards, see what’s inspiring us and re-pin your favourite images

2. Can I read about other customers’ shoes and stories?

We love sharing our customer stories with you! Our blog is full of happy customers who are delighted to share their experiences of Upper Street with you all. Our customers love being able to design their own shoes and show us there are no limits – tear up the rule book and be as individual as you like!

Read our Customer Stories
Read our Testimonials

We’d love to hear from you if you’d like your design to be ‘Shoe of the week’ on Facebook or be featured as a customer story. It’s the perfect way to show off your shoes, they deserve the glory! Please email us on iloveshoes@upperstreet.com

3.  What if my shoe doesn’t fit?

We want you to be happy with your Upper Street shoes, so if the fit isn’t quite right, we’ll be happy to either pay for your local cobbler to adjust them, or you can send them back to us so that we can either alter or remake them at no extra charge. Our FAQ page has full details

Personal appointments: We offer a VIP appointment service at our Upper Street Studio in London. Whether you’d like to try shoes on before ordering, view our samples and material swatches or need help with designing your shoes, we’re help to help you.

4. I’m not sure about my design. What do I do?

It’s important that you’re happy with your shoes; don’t be nervous when you’re designing! Create an account with Upper Street and save your designs in “My Collection” to give yourself an idea of the style you like. If you need style advice, Upper Street’s Shoe Stylists are on hand to offer guidance via the phone or email or book a VIP appointment to try on shoes in our London studio and see the style and colours you would like for your shoes.

Call us on  + 44 (0) 845 680 9365 or email us on iloveshoes@upperstreet.com with your design questions.

You can also email your shoe designs to your friends from “My Collection“. Just click on the “Send to a friend” button under your shoe design and you can email your design to your friends for feedback.

Design ideas on our website is devoted to helping you design your unique shoe. Browse our Shoe Galleries and see the shoe designs we’ve created and browse our design guides for help and tips on designing your shoes.

5. How do I add embellishments?

Some embellishments can be selected as part of the shoe design. These include a Swarovski gem cluster, large bow, flower and buckle. You select these options in “Fronts” on Step 3 of the Shoe designer.

We also offer a range of embellishments to add extra sparkle to your shoes. Select Swarovski diamante for your straps, add oval and round Swarovski crystals or add studs to the toe cap or counter back of your shoes. You add embellishments to your shoes in “Embellishments” on Step 7 of the Shoe designer. Our step by step guide “Design with embellishments” details all the design options.

6. What heel heights are available and can I see them?

Our “Shoes Styles” has photos of all our shoe styles including the lower heel options. And if you hover your mouse over the image, you can zoom into all the details.
Platform court shoes: 4.5” heel and 0.5” platform. Also available with 3.5” heel and 0.25″ platform
Pointed court shoes: 3.75” heel. Also available with 2.25” kitten heel
Round toe court shoe: 3.75” heel. Also available with 3” and 2.25” heel
Platform peep toe shoe: 4.5” heel and 0.5” platform. Also available with 3.5” heel and 0.25″ platform
Peep toe shoe: 3” heel. Also available with 3.75” and 1.5” heel
Platform sandal: 4.5” heel and 0.5” platform.
Sandals: 3.75” heel. Also available with 2.25” heel
Ballet flats: 1cm heel

If you’re interested in having a block heel they’re available on the 3.5″ heel platform court and 3.5″ platform peep toe shoes. There is an extra charge of £30 on top of your shoe cost for a block heel. Details on how to order a block heel are available on our FAQ page.

Upper Street shoes come in a huge range of sizes from the petite 33 (UK 1.5) to the generous 43 (UK 10) with 4 width fittings. We also offer free alterations to fit and we’re so confident that you’ll love your final design that we’ll refund you if you don’t!

To book an appointment in our London Studio, email iloveshoes@upperstreet.com or call us on 0845 680 9365.

If you can’t make it the studio but still want to see our full range of luxurious materials, visit our Upper Street Swatch Store.Whether you’d like to experience the richness of our suedes, feel the silken quality of our sumptuous Italian satins or visualise our glossy patents as a shoe, you can order as many swatches as you want!

Upper Street - the made-to-order luxury shoe label where you can design your own individual shoes and have them delivered right to your door.

For our third and final shoe trend update we’re tackling a subject previously known for making most stylish women break out in a rash – white shoes! If you thought this was a no no for fear of association with The Dreaded White Stiletto stigma then look no further than the SS12 catwalks from the likes of DVF, Nina Ricci and The Row to see white everywhere.

The uber cool Olsen twins’ SS12 collection was primarily white and who can forget Kate Moss stepping off that Louis Vuitton carousel in a dress that dreams are made of… and white heels!

Take a look at some of our favourite designs that changed our minds about heels in this perennial summer hue…

White snakeskin round toe court, White leather platform sandal

For a touch of summer luxe add tan and camel to your white heels – we’re coveting these white snakeskin round toe courts with their camel leather toe cap and sprinkling of studs on the counter back. A simple platform sandal looks like it’s stepped straight off the catwalk when you add in buttery camel leather platform and heel detail.

White patent peep toe brogue, White satin platform peep toe

For a subtle statement, try out a brogue design – these white patent and tan leather peep toes would be perfect for taking you from the office to the cocktail bar. For day long comfort, a lower 1.5″ heel is available at the checkout stage. Mix your summer whites with metallics and finish off your look with these oh so elegant white Italian satin peep toe platforms with a subtle metallic accent.

White tan leather ballet flat, White snakeskin pointed court

This beautifully classic ballet flat in white and tan leather with a small bow and matching trim would elongate any tanned leg this summer and screams pure Hampton’s chic.  Every fashion savvy girl knows that a metallic toe cap on a sexy pointed court is the shoe of the season and we’re lusting after this glamorous white snakeskin pointed court with a dazzling silver metallic toe cap and Swarovski diamante embellished ankle strap.

Whether you want to design a simple heel that will add a finishing touch of class to a crisp white trouser suit or a Carrie Bradshaw-esque statement shoe perfect for wearing with SS12 pastels, visit our shoe design studio now and be brave with the white stuff!

Upper Street shoes come in a huge range of sizes from the petite 33 (UK 1.5) to the generous 43 (UK 10) with 4 width fittings. We also offer free alterations to fit and we’re so confident that you’ll love your final design that we’ll refund you if you don’t!

To book an appointment in our London Studio, email iloveshoes@upperstreet.com or call us on 0845 680 9365.

If you can’t make it the studio but still want to see our full range of luxurious materials, visit our Upper Street Swatch Store.Whether you’d like to experience the richness of our suedes, feel the silken quality of our sumptuous Italian satins or visualise our glossy patents as a shoe, you can order as many swatches as you want!

Upper Street - the made-to-order luxury shoe label where you can design your own individual shoes and have them delivered right to your door.

Image source: Style.com

Welcome to the second in our series of Upper Street Trend posts; this time it’s the turn of a fashion favourite that seems to have become something of a perma-trend – colour block. Taking colourful contrasts and blocking them together beautifully was a catwalk must do for SS12 designers such as Roksanda Illincic, Balenciaga and Matthew Williamson.

Celebrate Spring / Summer 2012 in shades of tangerine, hot pink, yellow and rich cobalt blues. Experiment with brights for your shoes and step out into the sun ready to tread the path of the fashion forword in a pair of ultra stylish heels.

Pink satin D’Orsay peep toe, Cobalt suede pointed court

Show off your summer bright pedicure in these shocking pink Italian satin peep toes adorned with an ultra purple satin flower – the only decision you have left to make is which colour to paint your toes! Add zingy flashes of yellow snake and patent leather to an elegant cobalt pointed court for an instant statement shoe guaranteed to turn heads.

Green suede round toe court, Pink tangerine clash platform

Colour block from head to toe by wearing a dress in zesty orange or hot pink and then finish off with these elegant vivid green suede round toe courts with an emerald metallic ankle strap that’s been sprinkled with Swarovski diamante. Be a colourful wedding guest and colour block your heels with a pair of eye popping peep toe platforms in fuchsia leather and tangerine snake – Upper Street shoes are always a talking point at weddings!

Turquoise suede platform sandal, Yellow leather heart ballet flat

Conquer two trends in one with these turquoise suede platform sandals with a metallic gold snakeskin heel and dainty single gilda ankle strap. Colour block trend? Tick. Metallics? Tick! With our bespoke ballet flats there are many ways to design with blocks of gorgeous colour and we love this citrus yellow leather ballet flat with it’s contrasting tangerine patent and leather heart.

Whether you opt for the subtle or bold colour block option this summer take a look at our Master class on how to colour block or browse the shoe galleries for more inspiration and start designing your own colour block heels now

Come and visit our Upper Street Studio in London. Whether you’d like to try shoes on before ordering, view our samples and material swatches or need help with designing your shoes, we’re help to help you.

To book a VIP appointment, email iloveshoes@upperstreet.com or call us on 0845 680 9365.

Upper Street – the made-to-order shoe label where you can design your own shoes and have them delivered right to your door.

Image source: Style.com

If you have a tendency towards a sweet tooth then one of the biggest trends for SS12 is sure to appeal – Pretty Pastels. Fondant pinks, minty greens and sugary yellows made for mouthwatering catwalks at Mulberry, PPQ, House of Holland and Louis Vuitton. With sunny days hopefully here to stay, what better way to step out than in candy floss colours?

Bring a touch of ice-cream cool to your feet this season and design a pair of bespoke Upper Street heels in any of our perfect pastel shades and extensive range of materials. Choose your favourite sorbet shade or be bold and mix and colour block – the choice is yours.

Eau satin round toe court, Blush satin platform peep toe

Baby blue is the perfect shade to dip into the pretty pastel trend – we love this simple round toe court design in Eau Italian satin embellished with a sea blue flower. Try a similar design in a pointed court or a peep toe with a Mary Jane strap. If you’re more of a pretty in pink girl then why not design a heel in Blush and Bridal Italian satin with a structured bow detail – a lower 3.5″ heel and 0.25″ platform are available to select at the checkout.

Lemon satin T-bar sandal, Coral satin bow sandal

These Lemon yellow satin T-bar sandals are anything but mellow when you add a sprinkling of Swarovski crystals  - the perfect shoe to add sparkle to your summer days. A sandal in a delicate shade of Coral satin with an elegant bow and an embellished strap would see you through every social event of the season, whilst still giving a nod to the trend.

Violet snakeskin pointed court, Vanilla satin ballet flat

Look to a richer pastel shade such as Violet for inspiration and design a sexy heel such as this snakeskin pointed court – for that extra wear-ability factor, opt for for a 2.5″ kitten heel at checkout stage. Or treat your feet to an elegant ballet flat in Vanilla satin with white gold leather small bow and piping – add in a Swarovski gem cluster at the front for a luxurious touch.

Salmon pink two tone snakeskin ballet flat, Yellow two tone snakeskin pointed court

And last, but by no means least, don’t forget about our Limited Edition Snakeskin in ice-cream parlour inspired shades of salmon pink and yellow. Try a salmon pink two tone snakeskin ballet flat with black leather bow and trim or toughen up your pastel yellow in the form of this yellow two tone snakeskin pointed court with a contrasting black snakeskin toe cap. These gorgeous colours are only available until August 2012 so don’t delay if you want to indulge in pastels the Limited Edition way!

For tips and advice on designing with pastels, read our “Pretty Pastels” design guide and then have a go at creating your own your candy coloured SS12 bespoke design.

Upper Street shoes come in a huge range of sizes from the petite 33 (UK 1.5) to the generous 43 (UK 10) with 4 width fittings. We also offer free alterations to fit and we’re so confident that you’ll love your final design that we’ll refund you if you don’t!

To book an appointment in our London Studio, email iloveshoes@upperstreet.com or call us on 0845 680 9365.

If you can’t make it the studio but still want to see our full range of luxurious materials, visit our Upper Street Swatch Store.Whether you’d like to experience the richness of our suedes, feel the silken quality of our sumptuous Italian satins or visualise our glossy patents as a shoe, you can order as many swatches as you want!

Upper Street - the made-to-order luxury shoe label where you can design your own individual shoes and have them delivered right to your door.

Image source: Style.com